EFR Virtual Auditing

More than ever especially during Covid-19 lockdown, organizations are looking for a flexible substitute the conventional to virtual auditing due to lower costs, eliminate unnecessary travel, and ease the burden of demanding work schedules and travelling time.

But can virtual auditing deliver the same results as conventional auditing?

We already know either conventional and virtual auditing works in domains is obtaining the EVIDENCE, by question the auditee, observed the actual workplace and check documentation.

In EFR, we already develop the procedure for online audit since 2009 according to International Accreditatition Forum IAF MD4 – 2008 under computer assisted auditing


How we implement it?

Questioning – Understanding and Competency

  • Live interaction between auditor and auditee via web auditing platform
  • Actual face to face virtual auditing environment

Observed – Actual Activity

  • Live web camera with mobilty platform
  • CCTV
  • Control room camera
  • Drone (Eventhough listed in our procedure, we not yet implemented it)

Check – Documentation

  • Document sharing through web auditing share screen
  • Send out the documentation early i.e. during stage 1

Issue in online audit

  1. Time consuming wating for documentation
  2. To minimised this, provide the list documentation at least 1 week before the audit.
  3. Information system data protection
  4. All our online audit is not recorded (screen recording). Client can record but we did not request any copy of recording from the client to minimised risk of leak of confidential information
  5. Poor connection (poor audit, poor video)
  6. We only conduct online audit after the risk assessment result shown a good internet connection

Hence the result from conventional auditing vs virtual auditing is almost the same.

Kindly contact us for any enquiries on virtual (online) auditing.


ISO45001 OHS Management System

About ISO 45001 Occupational Health and Safety Management System

ISO 45001 is an International Standard that specifies requirements for an occupational health and safety (OH&S) management system, with guidance for its use, to enable an organisation to proactively improve its OH&S performance in preventing injury and ill-health. ISO 45001 is intended to be applicable to any organisation regardless of its size, type and nature. ISO 45001 enables an organisation, through its OH&S management system, to integrate other aspects of health and safety, such as worker wellness/wellbeing; however, it should be noted that an organisation can be required by applicable legal requirements to also address such issues.

Benefits of ISO 14001 Environmental Management Certification

An ISO 45001 based OH&S management system will enable an organisation to improve its OH&S performance by:

  • Developing and implementing an OH&S policy and OH&S objectives
  • Establishing systematic processes which consider its “context” and which take into account its risks and opportunities, and its legal and other requirements
  • Determining the hazards and OH&S risks associated with its activities; seeking to eliminate them, or putting in controls to minimize their potential effects
  • Establishing operational controls to manage its OH&S risks and its legal and other requirements
  • Increasing awareness of its OH&S risks
  • Evaluating its OH&S performance and seeking to improve it, through taking appropriate actions
  • Ensuring workers take an active role in OH&S matters

In combination, these measures will ensure that an organisation’s reputation as a safe place to work will be promoted, and can have more direct benefits, such as:

  • Improving its ability to respond to regulatory compliance issues
  • Reducing the overall costs of incidents
  • Reducing downtime and the costs of disruption to operations
  • Reducing the cost of insurance premiums
  • Reducing absenteeism and employee turnover rates
  • Recognition for having achieved an international benchmark (which may in turn influence customers who are concerned about their social responsibilities)

Contact us for detail certification for ISO45001:2018 version

ISO 14001 Environmental Management System

About ISO 14001 Environmental Management

ISO 14001 is Environmental Management Systems requirement with guidance for use. The main objectives is to protect the environment by identify and manage the environmental aspects and impacts resulting from their operations, products and services life cycle.

Overall, ISO 14001 was developed primarily to help organizations by providing a framework for a better management system to reduce their environmental impact. Identify and control the environmental impact of its activities, products or services. Continually improve its environmental performance.

Benefits of ISO 14001 Environmental Management Certification

  • Manage and reduce waste disposal effectively by operational control
  • Cost-saving through the efficient use of resources
  • Helps organisations to improve their environmental performance.
  • Enhance reputation as an eco-friendly organization.
  • Provides assurance of company’s environmental legal compliance.
  • Facilitates to meet customer green requirements

Contact us for detail certification for ISO14001:2015 version

ISO 22301 Business Continuity Management

Build the resilient (Berdaya tahan) system in your organization

About ISO 22301 Business Continuity Management

ISO 22301 is an ISO standard for Business Continuity Management under organization security and resilient technical committee. The standard provides a framework to determine the potential disruption, business impact, develop the strategy by Plan – Do – Check – Action to implement, operate, monitor, review, maintain and continually improve a Business Continuity Management System (BCMS).

Regardless of your organisation’s size, nature of business or sector, it is vulnerable to many forms of disruptions. Natural disasters, political disturbances, terrorism and technology failure may occur at any time and lead to business disruptions.

Benefits of ISO 22301 Business Continuity Management

  • Identify and manage current and future disruption to your business.
  • Minimise the impact of incidents and losses.
  • Minimise downtime during incidents and improve recovery time.
  • Keep “prioritised activity” up and running during times of crises.
  • Ensure comply with  legal and regulatory requirements.

We ASSESSED and CERTIFIED your organization Business Continuity Management System

  • We have a large pool of experienced and professional auditors that are qualified internationally.
  • The competency of our multi-disciplined auditors adds value and credibility to our certificates.


  • We offer the option of combined certifications of more than one management system to minimise disruption to your organisation.

If your organization already develop business continuity plan, let answer this questions

When is the last time, you review your business impact analysis?

What is your prioritized activity (PA – Previously known as critical business function)?

What is your the “maximum tolerable period of disruption (MTPD)”?

What is you agree capacity to operate during and after disruption?

How many types of threats determined for the PA?

Have you update the threat of Pandemic and lockdown?

What is your strategy and solution? How you select?

Is the strategy and solution have been documented of each type of threat as business continuity plan?

If you managed to answer with detail description and evidences, then your business continuity documentation has been effectively develop. So let us certified/ give the score and determine opportunities for improvement

Accredited ASCB UK


All over the world, organisations and entrepreneurs agree that certification of best business practice provides valuable levels of reassurance for their customers.

ASCB is deemed the most popular independent accreditor of certifiers worldwide.

ASCB(E) is an independent authority established in 1995 to accredit any organisation that issues certificates of qualification, attainment or compliance. ASCB uses an international standard based quality system, but does not perform certification itself. ASCB only do accreditation.

ASCB provides the security that certificated organisations are also undergoing annual quality assessment. We provide unrestricted global access to verify all certificates issued within the ASCB regime. We know of no other accreditation body providing this service. Click on www.irqao.com

The public rely upon the competence and integrity of persons conducting assessments. Accreditation assist’s customers and other stakeholders build confidence and knowledge about the competence and integrity of suppliers and certifiers that have undergone accreditation.


ISO 9001 is defined as the international standard that specifies requirements for a quality management system. Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard the standard that organizations can certify.

ISO 9001 was first published in 1987.

ISO 9001:2015 applies to any organization, regardless of size or industry. More than one million organizations from more than 160 countries have applied the ISO 9001 standard requirements to their quality management systems.

ISO 9001 helps organizations ensure their customers consistently receive high quality products and services, which in turn brings many benefits, including satisfied customers, management, and employees.

Because ISO 9001 specifies the requirements for an effective quality management system, organizations find that using the standard helps them:

  • Organize processes
  • Improve the efficiency of processes
  • Continually improve
  • Cost saving

What topics does ISO 9001:2015 cover?
ISO 9001 is based on the plan-do-check-act methodology and provides a process-oriented approach to documenting and reviewing the structure, responsibilities, and procedures required to achieve effective quality management in an organization. Specific sections of the standard contain information on many topics, such as:

  • Context of Organization planning and determining process interactions
  • Risk based Thinking
  • Leadership
  • Support process, including human resources and an organization’s work environment
  • Operation, including the steps from design to delivery
  • Performance evaluation, and improvement of the QMS through activities like internal audits and corrective action

How do I get started with ISO 9001:2015?
Whether you are beginning your ISO 9001 journey or transitioning to the 2015 revision, your first step is to purchase a copy of ISO 9001:2015.

ISO 9001 is the only standard in the ISO 9000 series to which organizations can certify. Achieving ISO 9001:2015 certification means that an organization has demonstrated the following:

  • Follows the guidelines of the ISO 9001 standard
  • Fulfills its own requirements
  • Meets customer requirements and statutory and regulatory requirements
  • Maintains documentation
  • Certification to the ISO 9001 standard can enhance an organization’s credibility by showing customers that its products and services meet expectations. In some instances or in some industries, certification is required or legally mandated.
  • The certification process includes implementing the requirements of ISO 9001:2015 and then completing a successful EFR audit confirming the organization meets those requirements.

Contact us for more detail on certification